Owner FAQs

We abide by all California Fair Housing laws when evaluating applicants. We are happy to discuss your options and provide additional information to help you make an informed decision.

Yes. We are a licensed property management company operating under experienced Bay Area brokers, and we follow applicable state and local licensing and compliance standards.

We do have available a 24/7 Tenant Service Line for urgent tenant or property issues. Routine inquiries are handled during normal business hours with prompt, transparent communication.

Yes. Owner disbursements are available via direct deposit to ensure timely, secure transfers of rental income and expense reconciliations.

Yes. Owners receive and may review the lease agreement before execution. We manage lease drafting, signing, and ensure terms protect your investment and comply with Bay Area and state laws unless you prefer to sign directly.

Yes. Through our brokerage team, we assist with locating residential investment properties and residential investment sales alongside property management, providing coordinated support for owners looking to grow or reposition their investment portfolios.

Owners receive regular financial statements and disbursements on a set schedule—typically monthly—after rent collection and after deducting authorized expenses. Payments can be issued by direct deposit or check.

We offer multiple payment methods, including online portal payments and traditional options. Rent is collected consistently, late payments are enforced according to lease terms, and we follow fair, documented procedures to protect owner cash flow.

Standard leases are often 12 months, but we tailor lease terms to market conditions and owner goals—shorter or longer terms and month-to-month options are available when appropriate.

Security deposits are set to align with Bay Area market norms and legal limits. We evaluate rent level, tenant qualifications, and local ordinances to recommend an appropriate deposit that protects your asset.

We can begin as soon as the management agreement is signed and the property is ready for turnover. Our onboarding process includes an initial inspection and market review so we can start leasing or managing quickly and effectively.

We manage single-family homes, multi-family units and condominiums across Fremont, Pleasanton, Livermore, Dublin, San Ramon, Danville, Castro Valley, and surrounding Bay Area communities.

Owners receive monthly financial statements, online owner-portal access, and timely maintenance and inspection updates. Additional custom reports or more frequent reporting can be provided on request.

Tenant security deposits are maintained in a designated trust account as required by local law for full-service property management clients. For tenant placement services, the security deposit is transferred to the owner after move-in is completed, and we provide proper documentation and reconciliation in both cases.